What data we collect
This privacy policy explains how Cango Account NZ handles information when Kiwi players visit our independent guide to Cango accounts, verification, and cashouts. Because we are an information portal and not the casino operator, we do not run a cashier, hold player balances, or process identity verification files.
| Data category | What is collected | Why it is collected | Retention period |
|---|---|---|---|
| Technical logs | IP address, browser version, operating system, pages read | Site security, error fixing, basic reader statistics | Typically 30 to 90 days |
| Cookie identifiers | Session cookies, preference tags, affiliate referral markers | Remembering display settings and tracking outbound link clicks | Up to 12 months |
| Direct messages | Sender name, email address, message content | Replying to reader questions or page correction notices | Up to 24 months |
When you browse our pages on pokies, sign-up rules, or document preparation, our server automatically records standard technical logs. We do not have registration forms, login areas, or payment fields on this guide. The only personal data we receive directly from you is what you choose to send in an email when asking a question or pointing out an update.
We never ask you to send us the documents required for Cango verification. Your passport, national ID card or another photo ID, along with your proof of address and payment records, belong solely inside the Sumsub verification window inside your casino profile. If a reader emails us an attachment containing sensitive verification files by mistake, we delete that message immediately.
